Shipping & FAQ's
How long does it take to create a piece?
Depending on the piece and amount of orders I have in queue, it could take from 1-5 days for production.
Are the stained glass pieces ready to ship?
No, they are made to order and will usually ship as soon as finished.
Why isn't shipping free?
The cost of shipping includes the cost of the following: Shipping box, shipping tape, packing stuffing, wrapping paper, and shipping label with tracking and the time it takes for assembling the whole package.
Does KA accept returns?
No, once the product is created and out for shipping, there are no returns.
What's the metal used for the stained glass pieces?
It's a 60% tin and 40% lead mixture solder that's used. For a lead came finish, it's just lead. Just wash your hands thoroughly and keep it away from children.
What the heck?! Isn't lead bad for us?!
The leaded solder can only cause harm **if ingested.** A simple wash of the hands with soap and water will suffice. Also, don't lick or try to eat your stained glass!